# Services Source: https://inkfire.co.uk/services/ Our services · Disabled-led. People-first. # Web, tech, creative & business support services. **Specialist skills. One disabled-led team.** From a better website and a clearer brand to reliable IT and help with the everyday workload, choose the support your organisation needs. [Explore our services](#service-families) [Tell us what you need](https://inkfire.co.uk/contact-us/) Find your starting point ## Four ways we can help. One place to start. Choose the area closest to what you need. You can start with one service or bring several together, without having to work out every detail first. ### Web & Accessibility Make your website a useful part of your organisation, not another thing to worry about. We build and improve digital experiences that help people find information, take action and come back. - Website design & development - Accessibility & inclusive design - Maintenance, hosting & performance - Website copy & messaging [Explore Web & Accessibility](https://inkfire.co.uk/services/web-accessibility/web-development/) ### Tech & Support Keep your team working without technology getting in the way. Get clear, practical help with everyday IT, customer support and bigger changes, from device management to moving systems. - IT support & Microsoft 365 - Customer helpdesk & support - Security & device management - Migrations & planned IT projects [Explore Tech & Support](https://inkfire.co.uk/services/tech-support/) ### Creative & Marketing Give people a clear reason to notice you and choose you. We bring your identity, words and campaigns together so your organisation sounds like itself wherever it shows up. - Branding & visual identity - Copywriting & messaging - Marketing, PR & social media - Print & packaging [Explore Creative & Marketing](https://inkfire.co.uk/services/creative-marketing/) ### Business Support Get breathing room for the work only you can do. We help with the day-to-day admin, planning and practical support that keeps a business or charity moving. - Virtual assistance & administration - Access to Work application support - Training & handover - Digital & business planning [Explore Business Support](https://inkfire.co.uk/services/business-support/) Built around the whole picture ## One project rarely fits in one box. A new service might need a brand, a website, the right systems and someone to help manage enquiries. A growing team might need better IT and more hands-on support. Our specialists can work together around the same brief. You get a plan that connects the pieces, rather than a list of separate jobs to coordinate yourself. [See our work](https://inkfire.co.uk/portfolio/) A look at Inkfire’s creative and digital work. ### Launching something new Bring the brand, website, launch campaign and behind-the-scenes setup into one considered plan. ### Taking pressure off your team Combine reliable IT, helpdesk support and virtual assistance to tackle the work that keeps piling up. ### Making work more accessible Connect digital accessibility, clearer communication, training and practical workplace support. ## We’re proudly rated 5 stars by 50+ happy clients on Google with an average rating of 5.0 The team at Inkfire is simply full of lovely people. They have been fantastic in helping me and my busy brain by taking tasks (no matter how small or crazy) and organising them into actions, even when I’m not sure how it’s possible. They work quickly and diligently, and I really appreciate that they have taken the time to understand how I run my business and its operations so they can assist me in how and when it’s needed. **– Freya Swenson – Costello** **Freya Helps Me** “Working with Inkfire was one of the best decisions I’ve made. They created a professional, accessible website that truly reflects my voice, strengthened my visibility, and made it easier for people to engage with my work. I finally have a digital home I’m proud to share.” **– Chronically Jenni** “I just wanted to put in writing that I am SO grateful for all that you do – and with Small Business Saturday coming up, it’s making me nostalgic, as that is when our paths crossed, with Imali mentoring me which in turn led to me moving my websites over to you! And I LOVE my websites! I also just wanted to particularly mention Sonny, he is so helpful and efficient, and no request has ever been a problem for him, YAY for Sonny!” **-Cat Bateman** **littlefolknurseryrhymes.com** “We’ve been working with Imali and Inkfire since 2021 – 5+ years later, and the service is as exceptional as it’s ever been! Truly, it’s a pleasure to work with you all, and I hope we continue to do so for many years to come.” **– Tom Brown** **BRND Labs** A different way of working People-first, in practice. Inkfire is disabled-led. Our lived experience shapes how we communicate, plan and solve problems, alongside the specialist skills we bring to your project. Clear explanations, realistic priorities and room for different access needs are part of the work, not extras. [\[Image: Inkfire team at the Scope Awards 2025\] The people behind the work ### Meet Inkfire A disabled-led team bringing different skills and lived experience to the same table.](https://inkfire.co.uk/about-us/meet-the-team/) [\[Image: A conversation at an accessibility event\] ### About Inkfire Our story, people and purpose](https://inkfire.co.uk/about-us/) [\[Image: The Naidex exhibition and event sign\] ### Inkfire in Action Projects, stories and team updates](https://inkfire.co.uk/inkfire-in-action/) [Image: Abstract portrait-style branding image for the About Us page.] ### From first question to a clear planx ## You bring the challenge. We help shape the next step. 01 ### Tell us what is happening Share what you want to change, what is getting in the way and any deadlines or access needs. An unfinished idea is a perfectly good starting point. 02 ### Agree the right support We work out which specialists you need and agree the scope, priorities, costs and next steps before the work begins. 03 ### Put the plan into practice We deliver the agreed work and keep you informed. Where you need ongoing help, training or a handover, we build that into the plan. A few useful answers ### Before we get started No need to arrive with a polished brief. These are the questions we can work through together. [Start a project](https://inkfire.co.uk/contact-us/) [Image: Inkfire logo orb cut-out on a transparent background.] [Image: Winner graphic for Inkfire award content.] [Image: Winner graphic for Inkfire award content.] Do I need to know which service to choose? No. Tell us what you want to achieve or what is not working. We can help you identify a useful starting point and the right people to involve. Can I combine services from different areas? Yes. A brief can involve web, tech, creative and business support. We agree how the work fits together so you know what is included and what happens next. Do you offer one-off projects and ongoing support? Yes. Some work has a defined outcome, such as a new brand or a system migration. Other needs are ongoing, such as IT support, website care, social media or virtual assistance. We will discuss the approach that fits your needs. How do you work out the cost? It depends on the scope, complexity and level of support needed. Share your priorities and any budget you have in mind so we can discuss a realistic plan. We confirm the agreed costs before work starts. Can you work around my communication or access needs? Tell us what makes it easier for you to take part. We will discuss communication, pace, formats and any adjustments with you as we plan the work. You do not need to fit a standard way of working to ask for support. Let’s find a way forward ## What would you like to take off your list? A project to launch, a problem to solve or a team that needs more support. Tell us a little about it and we will help you work out where to start. [Tell us what you need](https://inkfire.co.uk/contact-us/) Prefer to put your ideas in writing? Use the project brief to collect what you know so far.